We are seeking a polished and professional Metrology Customer Service Representative for our small, team-oriented client, located near Hudson, NH.

Responsible for handling and processing customer’s test equipment received for calibration and repair; reviewing and preparing calibration-related documentation and helping customers with scheduling, questions and technical issues. Provide customers with the Company’s product and service information and maintain and update the customer records and documentation.

Must have experience as a Customer Service Representative in a technical environment, with outstanding communication, organizational, computer skills (MS Office, databases and web-based applications) and accurate data entry.  Must be detail oriented and able to build relationships with the clients, prioritize and multitask.  Experience with ISO, metrology, equipment calibration is preferred but not required. Knowledge of ISO 9000 and ISO 17025 is a plus.

Minimum of an Associate’s degree is preferred.  Additional certifications and/or training is a plus.

Competitive hourly rate and benefits package including advancement opportunities and relocation from within the Continental United States. Local candidates are preferred.  Must be authorized to work in the United States without sponsorship of any kind now and in the future.

Tagged as: database administration, iso 9000, metrology, technical customer service

About Calm Water Business Partner, LLC

Calm Water Business Partner is a small, woman-owned professional recruiting firm, covering a wide range of disciplines such as (but not limited to): Accounting, Finance, Engineering, IT, Scientific, Operations, Manufacturing, Sales, Marketing, Human Resources and Administration.

We recruit for all levels from entry to senior management, part or full time direct hires. Our client companies represent a variety of industries and sizes throughout the United States, with a special focus on the New England area.

For Job Seekers:  Serving as a trusted advisor to candidates (job seekers) to help them find the right step in their career, while maintaining the utmost confidentiality.